BrainEscape 369 Privacy Policy
Effective Date: January 1, 2025 Last Updated: March 1, 2025
1. Introduction
Welcome to BrainEscape 369. We specialize in AI-powered voice solutions designed to streamline receptionist tasks, including answering calls, booking appointments, confirming client details, and taking food orders. This privacy policy explains how we collect, use, and protect your personal information.
2. Information We Collect
We may collect the following types of information depending on how our services are used:
User-provided information: Names, contact details, and spoken inputs (via voice assistant interactions).
Usage Data: Interaction logs, timestamps, call metadata, and appointment information.
Third-party integrations: Data shared with Creatomate, Dumpling AI, Google Sheets, and ElevenLabs for automation workflows and voice synthesis.
3. How We Use Your Information
We use collected data to:
Provide and optimize our AI voice solutions, Manage bookings, and Confirmations.
Analyze usage patterns to improve user experience
Integrate with third-party tools (e.g., Creatomate, Dumpling AI) to deliver requested services
4. Sharing and Disclosure
We do not sell user data. We may share information under the following conditions:
With third-party services for feature delivery (e.g., voice generation or database management)
With platform integrations like Google Sheets for workflow execution. As required by law or to protect BrainEscape’s legal rights.
5. Data Storage and Security
Your data is stored securely using industry-standard practices.
We implement:
Encryption for voice logs and personal identifiers
Role-based access control for team members
Routine audits to purge outdated or unused information
6. User Rights
Users can:
Request access to personal data we hold
Ask for corrections or deletion of outdated data
Withdraw consent for certain data uses
To exercise these rights, contact us at [email protected]
7. Cookies and Analytics
Our website and services may use cookies and analytics tools to track usage behavior. Users can opt out by adjusting browser settings or contacting us directly.
8. Updates to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
9. Contact
For questions or concerns, reach out via email: [email protected]
Website: https://brainescape369.com